Terms of service
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Welcome to Lucy Vella.
We’re delighted to have you here. These Terms of Service explain the guidelines and conditions that apply when you browse our website, use our services, or place an order with us. By accessing or using our website, you agree to follow these Terms. If you do not agree with any part of them, please discontinue use of our website.
By using our website, you confirm that:
Our website is intended for lawful and personal use.
You agree not to:
Lucy Vella reserves the right to restrict or terminate access when these Terms are violated.
We make every reasonable effort to ensure that product descriptions, images, sizing information, prices, and availability are presented as accurately as possible.
Please note:
Unless otherwise stated, prices shown on our website are listed in United States Dollars (USD).
Lucy Vella reserves the right to:
Orders are processed after payment has been successfully authorized.
After placing an order, you will receive an order confirmation acknowledging that we have received your order.
An order confirmation does not necessarily mean that your order has been finally accepted.
Lucy Vella may cancel or decline an order due to circumstances including:
If payment has already been collected, an appropriate refund will be issued.
Orders are prepared and shipped according to our Shipping Policy.
Delivery may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, transportation disruptions, high shipping volumes, or incorrect shipping information.
Customers are responsible for providing complete and accurate delivery details.
Returns, refunds, and order cancellations are handled according to our Return & Refund Policy.
We recommend reviewing the policy before placing an order or submitting a return request.
All content on our website, including but not limited to:
belongs to Lucy Vella or its respective licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written authorization.
Our website and services are provided on an “as is” and “as available” basis.
While we work to maintain accurate information and dependable service, Lucy Vella does not guarantee:
To the fullest extent permitted by applicable law, Lucy Vella will not be responsible for indirect, incidental, consequential, special, or similar damages arising from:
To the extent permitted by law, our maximum liability relating to an applicable order will not exceed the amount paid for that order.
We may revise these Terms of Service from time to time to reflect changes to our website, services, or business practices.
Updated Terms will become effective once they are published on this page. Continued use of our website after an update indicates acceptance of the revised Terms.
These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and the applicable laws of the state in which Lucy Vella operates.
Any dispute relating to our website, products, or services will be handled through the appropriate legal process.
Lucy Vella
Business Address
5935 Oak Dr
Mint Hill, NC 28227
United States
Business Correspondence Only – Not a Return Address
If you have any questions about these Terms of Service, please contact hello@lucyvella.com. Our Customer Support Team typically responds within 24–48 business hours and will be happy to assist you.
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